Rush Order Tees Review: Trustpilot and BBB Ratings, Turnaround, Minimums and Guarantee
Rush Order Tees review: Trustpilot and BBB ratings, what reviewers say, no-minimum printed tees, 9-12 day free shipping, rush and its 45-day guarantee.

Rush Order Tees at a glance
| Rush Order Tees | |
|---|---|
| Founded | 2002, started in a garage |
| Headquarters | Philadelphia, Pennsylvania (BBB lists it as Printfly / Rush Order Tees) |
| Decoration | Screen printing, embroidery, direct-to-film (DTF) printing |
| Minimums | None on custom printed t-shirts; 6 pieces for embroidered and pocket tees |
| Free shipping | Delivery expected in 9 to 12 business days; date not guaranteed |
| Rush | Guaranteed delivery as fast as 2 business days on eligible tees |
| Guarantee | Report problems within 45 days of receiving the order |
Rush Order Tees ratings
| Platform | Rating | Detail (read October 28, 2026) |
|---|---|---|
| Trustpilot | 4.7 / 5, "Excellent" | 10,410 reviews; 88% five-star, 3% one-star; company replies to 100% of negative reviews |
| BBB | A+, accredited since 2012 | 17 complaints in the last 3 years, 3 in the last 12 months |
Trustpilot flags that Rush Order Tees has no recent history of asking customers for reviews. Ratings change daily, so check the platforms for current figures.
What Rush Order Tees reviewers say
Trustpilot's summary of recent reviews says customers praise the quality and comfort of the materials, clean and vibrant prints, and helpful, friendly support. Negative reviews mention uneven logos and items arriving much later than expected, and say communication about production delays could be better.
Minimums, pricing and decoration
Rush Order Tees says there is no minimum on custom printed t-shirts, even a single shirt, while embroidered tees and pocket tees need at least 6 pieces. It states there are no hidden setup, screen or art fees, and advertises volume discounts. It prints with screen printing, embroidery and DTF, choosing screen printing or full-colour printing depending on the product, design and quantity. For how DTF compares with screen printing on cost, see the DTF vs screen printing comparison.
Turnaround and shipping
Free standard shipping delivers in an expected 9 to 12 business days, and the company says it cannot guarantee a delivery date on free shipping. Rush shipping comes with a guaranteed delivery date, as fast as 2 business days, on eligible tees. It ships to the US, Canada and APO/FPO addresses.
Rush Order Tees guarantee
The guarantee covers orders that differ materially from the design created in its Design Studio, items that arrive flawed or damaged, and rush orders that arrive late. Customers must report the problem within 45 days of receiving the order through the customer care form.
Rush Order Tees vs Custom Ink
| Rush Order Tees | Custom Ink | |
|---|---|---|
| Trustpilot (Oct 28, 2026) | 4.7 from 10,410 reviews | 4.4 from 14,026 reviews |
| BBB | A+, accredited | A+, accredited |
| Free shipping | 9-12 business days | Two weeks |
| Guarantee window | 45 days | Not stated |
The Custom Ink reviews summary has the full detail. For printing shirts yourself with ordered transfers, the DTF transfers guide explains how ordering works.
Frequently asked questions
Is Rush Order Tees legit?
Yes. It has operated since 2002, is BBB-accredited with an A+ rating, and has more than 10,000 Trustpilot reviews averaging 4.7.
Does Rush Order Tees have a minimum?
No minimum on custom printed t-shirts. Embroidered and pocket tees have a 6-piece minimum.
How long does Rush Order Tees take to ship?
Free shipping is expected in 9 to 12 business days. Rush shipping guarantees delivery, as fast as 2 business days on eligible tees.
Does Rush Order Tees use DTF?
Yes. The company lists direct-to-film printing alongside screen printing and embroidery.
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About the Author
DTF Database Founder
Darrin DeTorres has over 10 years of experience in the print industry, specializing in screen printing, sublimation, embroidery, HTV, and DTF printing. He runs Notice Me Marketing and Media, a custom apparel production company that prints thousands of shirts per month.
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